Refund & Cancellation Policy – Unibarton Academy

1. Application Fee (Non-Refundable)

The application/registration fee paid at the time of application is strictly non-refundable under any circumstances.

This covers administrative and processing costs.

2. Refund Before Admission Confirmation

If a learner requests withdrawal before the issuance of the Provisional Admission Letter / Offer Letter, they are eligible for a 75% refund of the tuition fee (excluding the application fee and bank charges).

3. Refund After Admission Confirmation

Once the Provisional Admission Letter or Admission Confirmation Letter has been issued by the University/Institution, no refund will be provided.

This is because the seat is reserved, documents are processed, and accreditation/verification work begins immediately.

4. Special Cases (Conditional Refunds)

Refunds may only be considered in the following rare situations (subject to documentary proof and approval by the Academic Board)

• Duplicate/double payment made by mistake.
• Program cancellation by the institution.

In such cases, only the actual tuition fee paid (excluding administrative charges, payment gateway fees, or taxes) will be refunded.

5. Transfer of Enrollment (Instead of Refund)

Instead of a refund, learners may request to defer or transfer enrollment to the next intake or nominate a replacement candidate (subject to approval).

6. Timeline for Refund Processing

Approved refunds (if applicable) will be processed within 30 working days from the date of official confirmation.

7. No Refund Situations

• After admission letter is issued.
• If the student fails to submit required documents.
• If admission is cancelled due to misrepresentation of information, fake documents, or violation of policies.
• If the learner voluntarily withdraws from the program mid-way.